Contract for Full Service Design

Client:

Date:

Lucy and Company of Charlotte LLC located at 1009 East Boulevard, Charlotte, North Carolina  28203 (704-342-6655 - phone, 704-342-6677 - fax, email:  info@lucyandcompany.com) has entered into a contract with _________________________________________________________________

located at ________________________________________________________

and agrees to the following:

Invoices will reflect the following:

“GOODS” which are “Taxable items,” include the following:

>Fabrics, Accessories, and all Furniture

>All Goods will require a deposit of  75% at time of order, with

        balance due at the time of  shipping from our vendor to us. 

Client may not cancel any custom order after

order is in production by vendor. Client may not

return any custom order after it has been received .

>Lucy and Company will have the right to charge a client’s

credit card for the balance of the furniture if payment is not

received in a five (5) day period after notification.

“SERVICES” which are “Non-Taxable,” include the following:

>Hourly Design Timean hourly rate (based on designer ranging

from $90.00 to $150.00 per hour)

An onsite consultation at client’s home to discuss any and

all design ideas client would like to discuss for one or more

rooms at residence.  Consultation to include paint color,

case goods, fabrics, rugs and accessories;

In-office time to pull necessary fabrics, colors and case

goods as per the onsite consultation;

Out-of-office time to locate accessories not available through

Lucy and Company’s resources; and

Installation time for room set up.

Hourly design time will be billed at the end of each

month to be paid directly to designer contracted for job.

Client will be charged for one (1) hour of design time

if they fail to show up for a meeting.

>Painting charges will require a deposit of one half of the

total job, at time of booking with the balance due at the

time of completion.

A sample board will be provided prior to the

scheduled paint day for client to “sign off” on

agreeing to colors and technique chosen.  Upon

signing of this contract client is agreeing to the

sample board(s). If client agrees to a sample board and

requests changes after work is completed, client to

understand there will be an additional charge for painting

services.  This charge may include a complete color change

in which the job will be treated as an entirely new job

and will be priced as a new job with a new sample board

and signing of a new contract.   If the changes

requested do not change the overall design, but is

simply an extension of the work performed a new

quote will be provided for the necessary work and added

to the existing quote.

Client to understand our on-site painting days are

Tuesday through Thursday.    Client to understand

our in-shop painting days are Monday and Fridays

(exclusive for furniture).

Client to understand there is usually a 2 month lead

time for on site painting and a 6 week lead time

for furniture - but this can vary depending on our

schedule. Client to further understand that furniture

to be painted in oil based paints require a two week dry

time and once delivered the piece will require up to a

month to fully “cure.”  Once delivered we will no longer be

responsible for damages to paint finishes if tampered with

prior to the one month “cure” time.   Oil paint cannot be

rushed.

Client to understand that all furniture of clients own must

be scheduled for delivery.  No unscheduled deliveries will

be accepted. Client will be notified at time of contract

signing if our schedule exceeds the lead times.

Client to understand ALL PAINTING MATERIALS

are not included in the labor charges (as each client’s

interior wall conditions are different and may require

more or less in the way of materials).  An attached

itemized spreadsheet the cost of materials will be

provided at the end of the job.  The materials we

provide are from Eastway Paint, Charlotte, NC and

their pricing will be reflected on the bill.  Client to

understand only Benjamin Moore paint will be used

which is of a high quality and somewhat higher in

price than other paints.  Client to understand that if

an outside contractor is involved in the job to provide

base coat work, said contractor is to only use Benjamin

Moore paint where indicated as it is integral in the

faux finish technique we are to provide.  Client is to

further understand that new construction homes may

have wall conditions unsuitable for certain techniques

which will be further discussed at initial meeting.  Client

to understand that outside contractor’s who have not

performed work required by our faux painters will have

to correct their own work prior to our scheduled time.  If

that work cannot be accomplished on time, client to

understand a new scheduled time will be provided by us. 

This time will have to accommodate other clients who are on

the books therefore the first available opening will be

scheduled.

>Labor charges, to include the following:

THESE CHARGES WILL APPEAR ON YOUR BILL

AT THE END OF THE JOB.  THEY ARE NOT QUOTED

ON THE ORIGINAL “QUOTE”.  We can however, give you

an “estimate” on labor charges.

Sewing Labor, Upholstery Labor, Installation labor of

drapery and/or any type of window installation

         and Delivery (from us to you)

Client to understand the lead time of labor is

contingent on that subcontractor’s schedule.  Their lead

time may be several weeks to a month, in which we

have no control of.  We will give you the best estimate

we can based on the dates given to us.

All “outside services” (ie sewing, upholstery,

window install and delivery)  in excess of $100.00

will be collected on an as needed basis as not to

allow Lucy and Company to “float” a client on extensive

labor charges.

Delivery charges from our warehouse to client’s home

are based on an hourly charge (see attached price sheet

on delivery and install pricing). Clientmay elect to

pick up their goods.  Client to understand

we are not responsible for any damage incurred

after leaving our warehouse.  Client required to sign off

on any deliveries made by Lucy and Company or a

designated delivery company once client has inspected

condition of the goods.  Any claims made after this time

will be will not be accepted.

>Sales Tax:

Sales Tax will be totaled and collected at time of

job completion.  North Carolina Sales tax is 8.25% of

“Goods.”  Services do not include sales tax.

Client has read and agreed to the above-referenced terms and

conditions.

___________________________Client 

___________________________Date

___________________________Lucy and Company

___________________________Date

Client agrees to allow Lucy and Company keep their credit card

information on file for necessary charges.  A call will be made for those charges prior to charging, but payment is expected upon completion of the service or receipt of goods.

__________________________Credit Card Number

__________________________Expiration Date

__________________________Street address/zip code of card holder

Date:__________________________

Client:__________________________