Contract
Client:
Date:
Lucy and Company of Charlotte LLC located at 1009 East Boulevard, Charlotte, North Carolina 28203 (704-342-6655 - phone, 704-342-6677 - fax, email: info@lucyandcompany.com) has entered into a contract with _________________________________________________________________
located at ________________________________________________________
and agrees to the following:
Invoices will reflect the following:
“GOODS” which are “Taxable items,” include the following:
> Goods to include all fabrics and accessories will be
charged up front
Client may not cancel any custom order after
order is in production by vendor. Client may not
return any custom order after it has been received.
Cash and carry items can be returned for store credit
within 10 days of date purchased.
> Goods to include furniture over $1,000.00 will require a deposit of
one half at time of order, with balance due at the time of
shipping from our vendor to us.
> Goods to include furniture under $1,000.00 will need to be paid in
full at time of order.
Client may not cancel any custom order after
order is in production by vendor. Client may not
return any custom order after it has been received .
> Lucy and Company will have the right to charge a client’s
credit card for the balance of the furniture if payment is not
received in a five (5) day period after notification.
“SERVICES” which are “Non-Taxable,” include the following:
> Hourly Design Time an hourly rate (based on designer ranging
from $90.00 to $140.00 per hour)
An onsite consultation at client’s home to discuss any and
all design ideas client would like to discuss for one or more
rooms at residence. Consultation to include paint color,
case goods, fabrics, rugs and accessories;
In-office time to pull necessary fabrics, colors and case
goods as per the onsite consultation;
Out-of-office time to locate accessories not available through
Lucy and Company’s resources; and
Installation time for room set up.
Hourly design time will be billed at the end of each
month to be paid directly to designer contracted for job.
Client will be charged for one (1) hour of design time
if they fail to show up for a meeting.
> Painting charges will require a deposit of one half of the
total job, at time of booking with the balance due at the
time of completion.
A sample board will be provided prior to the
scheduled paint day for client to “sign off” on
agreeing to colors and technique chosen. Upon
signing of this contract client is agreeing to the
sample board(s). If client agrees to a sample board and
requests changes after work is completed, client to
understand there will be an additional charge for painting
services. This charge may include a complete color change
in which the job will be treated as an entirely new job
and will be priced as a new job with a new sample board
and signing of a new contract. If the changes
requested do not change the overall design, but is
simply an extension of the work performed a new
quote will be provided for the necessary work and added
to the existing quote.
Client to understand our on-site painting days are
Tuesday through Thursday. Client to understand
our in-shop painting days are Monday and Fridays
(exclusive for furniture).
Client to understand there is usually a 2 month lead
time for on site painting and a 6 week lead time
for furniture - but this can vary depending on our
schedule. Client to further understand that furniture
to be painted in oil based paints require a two week dry
time and once delivered the piece will require up to a
month to fully “cure.” Once delivered we will no longer be
responsible for damages to paint finishes if tampered with
prior to the one month “cure” time. Oil paint cannot be
rushed.
Client to understand that all furniture of clients own must
be scheduled for delivery. No unscheduled deliveries will
be accepted. Client will be notified at time of contract
signing if our schedule exceeds the lead times.
Client to understand ALL PAINTING MATERIALS
are not included in the labor charges (as each client’s
interior wall conditions are different and may require
more or less in the way of materials). An attached
itemized spreadsheet the cost of materials will be
provided at the end of the job. The materials we
provide are from Eastway Paint, Charlotte, NC and
their pricing will be reflected on the bill. Client to
understand only Benjamin Moore paint will be used
which is of a high quality and somewhat higher in
price than other paints. Client to understand that if
an outside contractor is involved in the job to provide
base coat work, said contractor is to only use Benjamin
Moore paint where indicated as it is integral in the
faux finish technique we are to provide. Client is to
further understand that new construction homes may
have wall conditions unsuitable for certain techniques
which will be further discussed at initial meeting. Client
to understand that outside contractor’s who have not
performed work required by our faux painters will have
to correct their own work prior to our scheduled time. If
that work cannot be accomplished on time, client to
understand a new scheduled time will be provided by us.
This time will have to accommodate other clients who are on
the books therefore the first available opening will be
scheduled.
> Labor charges, to include the following:
THESE CHARGES WILL APPEAR ON YOUR BILL
AT THE END OF THE JOB. THEY ARE NOT QUOTED
ON THE ORIGINAL “QUOTE”. We can however, give you
an “estimate” on labor charges.
Sewing Labor, Upholstery Labor, Installation labor of
drapery and/or any type of window installation
and Delivery (from us to you)
Client to understand the lead time of labor is
contingent on that subcontractor’s schedule. Their lead
time may be several weeks to a month, in which we
have no control of. We will give you the best estimate
we can based on the dates given to us.
All “outside services” (ie sewing, upholstery,
window install and delivery) in excess of $100.00
will be collected on an as needed basis as not to
allow Lucy and Company to “float” a client on extensive
labor charges.
Delivery charges from our warehouse to client’s home
are based on an hourly charge (see attached price sheet
on delivery and install pricing). Client may elect to
pick up their goods. Client to understand
we are not responsible for any damage incurred
after leaving our warehouse. Client required to sign off
on any deliveries made by Lucy and Company or a
designated delivery company once client has inspected
condition of the goods. Any claims made after this time
will be will not be accepted.
> Sales Tax:
Sales Tax will be totaled and collected at time of
job completion. North Carolina Sales tax is 7.25% of
“Goods.” Services do not include sales tax.
Client has read and agreed to the above-referenced terms and
conditions.
___________________________ Client
___________________________ Date
___________________________ Lucy and Company
___________________________ Date
Client agrees to allow Lucy and Company keep their credit card
information on file for necessary charges. A call will be made for those charges prior to charging, but payment is expected upon completion of the service or receipt of goods.
__________________________ Credit Card Number
__________________________ Expiration Date
__________________________ Street address/zip code of card holder
Date: __________________________
Client: __________________________
